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EXECUTIVE SUMMARY

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Santa Clarita Valley Water Agency (SCV Water)
was created January 1, 2018 by an act of the
State Legislature (SB 634) through the merger of
the four water agencies in the Santa Clarita Valley.
SCV Water provides water services to a
population of approximately 273,000 in the Santa
Clarita Valley through 72,000 water service
connections.

Reliable, high quality water service is critical to an
economically and environmentally vibrant
community. Providing that service is increasingly complex as water utilities must manage
numeous challenges. Some of these include finding and maintaining adequate water resources,
treating water to ensure its health and safety, coping with the loss of skilled retirees, engaging
the community and communicating the value of water, managing the maintainenance and
replacement of aging infrastructure, and ensuring adequate financial resources to meet these
challenges.

The Board and staff of SCV Water have created
this 5-Year Strategic Plan to guide the agency in
the coming years. The Strategic Plan is designed
to support their vision to provide exemplary water
management for a high quality of life in the Santa
Clarita Valley. This vision will be accomplished
by fulfilling the mission of SCV Water: Providing
responsible water stewardship to ensure the
Santa Clarita Valley has reliable supplies of high
quality water at a reasonable cost. Six goals
have been established:

Goal A - Customer/Community - Implement and communicate policies supporting the social,
quality of life, and environmental values of the community.

Goal B - Infrastructure Reliability – Implement, operate, and maintain water infrastructure to
ensure sustainable water service provision.

Goal C - Water Supply and Resource Sustainability – Implement programs to ensure the service
area has reliable and sustainable supplies of water.

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