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TABLE OF CONTENTS
EXECUTIVE SUMMARY ........................................................................................................... 2
MESSAGE FROM THE BOARD PRESIDENT ........................................................................... 4
MESSAGE FROM THE GENERAL MANAGER ......................................................................... 5
INTRODUCTION ....................................................................................................................... 6
THE STRATEGIC PLAN PROCESS .......................................................................................... 8
SCV WATER VISION AND MISSION .......................................................................................10
SCV WATER VALUES ..............................................................................................................11
GOALS, STRATEGIES, AND OBJECTIVES .............................................................................12
GLOSSARY ..............................................................................................................................32
APPENDIX A – ACTION PLAN .................................................................................................33
For more information, contact:
Kathie Martin
Public Information Officer
kmartin@scvwa.org
(661) 297-1600
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